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Order professional products
Professional products
Order the colour, backbar, skin and beauty products you prefer to use in your services.
Start here
Three product pathways.
There are three simple ways to access products and make the most of Salon Lane's retail offering. Choose the pathway that fits what you need today.
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Understand the Colour Bar
Colour Bar
Top up selected professional products on site through Concierge during Concierge hours.
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See commission details
Client retail
Recommend take-home products from the Retail Shop and use your four-digit PIN so sales are tracked to you.
Before your first client
START SMOOTH.
- Confirm the professional products you would like ready for your first week of booked services.
- Place online orders early, ideally 7 days before your start date.
- Check which products and brands are eligible for member pricing through the online portal.
- Ask Concierge what your location keeps on hand in the Colour Bar.
- Check that your four-digit Square PIN is ready, so client retail sales can be credited to you.
Professional product ordering
Order products with ease.
Plan ahead through our online portal or pick up selected products from the on-site Colour Bar when you need a quick top-up.
Online portal
Browse our extensive range of partner brands and place your professional product orders online at a time that suits you.
On-site Colour Bar
Running low? Purchase selected colour and professional products through Concierge during staffed hours. Available products vary by location.
Convenient delivery
Your order is delivered directly to your Salon Lane location. Concierge will let you know when it is ready to collect.
Your preferred products
You are also welcome to bring and use your own preferred professional products in your workspace.
Member product pricing
Save on the products you use.
Access exclusive wholesale pricing on eligible professional products when you order through Salon Lane.
Place an eligible online order of $250 or more to receive up to 33.3% off list price, or purchase selected products from the on-site Colour Bar at 15% off list price.
If the price shown on your order does not appear correct, submit it with a note for our team. You will not be charged when the form is submitted; we will review the order and confirm the final total before processing payment.
Hair and beauty product setup
Planning your first colour order
Check your beauty qualifications
Allow time for delivery
Get ready for your first clients.
Plan your first professional product order around the services already in your calendar. Start with the essentials and top up as you learn what your clients are booking.
Colour essentials
As a guide, a starting colour order may include 30-45 tubes, the developers you use and your preferred lighteners.
If you are unsure what you will need, start with your core shades and top up as your bookings become clearer.
Professional skin access
A Certificate IV in Beauty Therapy is required to access Dermalogica Professional and Murad Professional products.
Dermalogica also requires members to complete a professional workshop before using its products on clients. Our team can help you understand the requirements and connect you with the brand.
Order early
Hair orders generally arrive within 1-5 business days, while skin and beauty orders generally take 2-5 business days.
Place your first order early where possible. Our team can also help with brand education, treatment protocols, price lists and service materials.
Client retail commission
Sell retail. Lower your membership fees.
Recommend products your clients love and earn 20% back on net retail sales, credited directly against your membership fees.
Flat commission
You earn 20% commission on net retail sales, subject to the Product Commission Agreement.
Membership credit
Commission is credited against your Salon Lane membership fees. There is no minimum sales requirement and commission cannot be redeemed for cash.
Agreement
The Product Commission Agreement includes the full terms and should be reviewed and signed before your start date.
Retail brands
Professional brands, all in one place.
Access a broad range of more than 30 leading professional hair, skin, styling, electrical and wellness brands all conveniently available through Salon Lane.
With trusted products available directly from your Salon Lane location, you can easily find the right solutions for your services and recommend professional home care to your clients without sourcing products from multiple suppliers.
Hair
Professional colour, care and treatment ranges that support salon-quality services and confident client recommendations.
Skin
Selective professional skincare ranges for qualified beauty members, with access to trusted treatment and home-care solutions.
Styling
Premium styling and finishing products that help clients recreate and maintain their results between appointments.
Electrical
Professional styling tools from trusted brands, giving clients convenient access to salon-quality equipment.
Hair extensions & specialist care
Access hair extensions, specialist treatments, grooming and professional haircare products to meet more of your clients' needs.
Available ranges vary by location.
FAQs
Quick answers.
Helpful answers for members preparing product orders, setting up client retail sales or choosing the right next step.
I cannot find the product I need. What should I do?
Email orders@salonlane.com.au to check whether the product is available, or speak with Concierge on site.
Can I buy products on site if I run out?
Yes. Visit Concierge during Concierge hours to purchase available Colour Bar stock. Outside O&M Colour and REDKEN Shades EQ, the range varies by location.
Where will my order be delivered?
Your order will be delivered to your Salon Lane location. Concierge will let you know when it is ready to collect.
Can I get education for Dermalogica or Murad services?
Yes. The team can connect you with Dermalogica or Murad for protocol support, menu pricing guidance and ongoing education.
Can Salon Lane help with service materials?
Yes. Once you are committed to being a Dermalogica or Murad service provider, the brands can support you with materials such as consultation pads, brushes, mixing equipment and headbands.
Do I need to use Salon Lane products?
No. You can access Salon Lane pricing and support, and you are also free to bring and use your own preferred products.
What happens if I forget to use my four-digit PIN?
The retail sale may not be attributed to you. Use your own four-digit PIN on the Square terminal so client retail sales can be captured correctly.
Retail & Product support
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Product support, whenever you need it.
Our Retail & Product team can help with price lists, product availability, treatment protocols, education and service-pricing guidance.
Head of Retail & Product
Tianne Conti
Tianne leads Retail & Product at Salon Lane and can guide your product set-up with confidence.
Email Tianne
Retail Operations Coordinator NSW
Sara Aharoni
Sara is your NSW contact for retail operations, ordering questions and product guidance for your location.
Email Sara
Retail Operations Coordinator QLD
Brandon Reichle
Brandon is your QLD contact for retail operations, ordering questions and product guidance for your location.
Email Brandon
Ready for your first week
Start with confidence.
Place your professional product order early, use your four-digit PIN for client retail sales and contact the team if you would like guidance before you begin.