How do I place a wholesale order?
Use the Wholesale tab in the Members Portal in the Salon Lane app or on desktop. You can also browse the full catalogue at shop.salonlane.com.au.
What is the minimum wholesale order?
The guide specifies a $250 minimum order to unlock wholesale discounts and complimentary shipping.
Can I purchase products on site?
Yes. Purchase professional products from the Colour Bar during Concierge hours for last-minute or same-day needs.
Where will my order be delivered?
Your order is delivered to your chosen Salon Lane location. You will be notified when it is ready for collection.
What is considered net retail sales?
Net retail sales are product sales excluding GST, discounts, refunds and returns. Commission is calculated on this adjusted net amount.
What happens if I forget to use my PIN?
The sale may not be attributed to you. You are responsible for using your own four-digit PIN on the Salon Lane retail terminal so sales are captured correctly.
When is my commission credited?
Retail sales are reviewed after month end. The 20% commission is raised as a credit and applied against eligible rent or space fees for that monthly cycle.
Can commission be paid as cash?
No. Commission is available as a credit against eligible Salon Lane rent or space fees only.
What if I do not have enough fees to offset my commission?
Commission can only be credited against available rent or space fees and cannot be paid as cash. If you are a casual member with no bookings or space fees in that month, there is no fee available for the credit to offset.